14 Hours Per Pay Period
Essential Functions Understanding of the clinic and hospital patient accounts system as it pertains to clinic patients and demographics. Position Responsibilities 1. Greets and registers patients; obtains medical insurance information; obtains necessary signatures; pulls patients medical records; prepares chart with accurate patient information; expedites patient flow with clinical staff. 2. Answers patient related questions in a courteous manner and makes payment arrangements. Seeks assistance when not able to reach a solution. 3. Answers phone, takes messages, handles callers questions, places calls to physician and nurse using proper phone etiquette. 4. Completes all in-house training and mandatory classes offered or assigned by the Clinic Director or the Education Department of the hospital. 5. Provides assistance to fellow employees in the office or any other department if applicable. 6. Prepares charts with patient information and required forms. 7. Orders supplies for the office, clinic and physician weekly with the approval of the Clinic Director. 8. Maintains accurate billing logs and daily edit logs. 9. Keeps appointment schedule up to date. 10. Posts cash received in each day in a timely manner and to the correct patient account. 11. Conducts banking functions in a timely and accurate manner. 12. Gives assistance to Specialty Clinic Physicians and their staff as needed if applicable. 13. Participates in maintenance of complete confidential patient records. 14. Stay current on all hospital and clinic policies such as the Safety Policy, Emergency Preparedness Plan, Material Safety Data Sheets and the hospital mission and vision statements. 15. Participates as a team member in clinic and hospital wide. 16. Reports all areas of concern to the Clinic Coordinator. 17. Maintains the strictest of confidentiality concerning the patient and family members. 18. Show empathy for the patient and deal with their complaints and problems. 19. Orientates new personnel as appropriate. 20. Restock supplies as necessary 21. Does weekly follow up on clinic accounts taking appropriate action. 22. Establishes payment plans as requested per policy. Refers patient to Collections Coordinator to obtain signed payment arrangement. 23. Organizes and executes projects as assigned. 24. Any other duties as assigned by Clinic Coordinator.
Position Posted On: 09/10/2019
If interested, contact: email@example.com, firstname.lastname@example.org
Mail your application to:
Hamilton Memorial Hospital
c/o Human Resources
PO Box 429
McLeansboro, IL 62859
Or, Fax your application to: 618-643-2875
Or, email your application to: Bobbie Hamblin.